Biomet Spine turns to iSolutions and FileMaker to digitize field ordering process

Colorado-based spinal surgery supply company, Lanx Biomet, Inc, had a sales force that was filling out order forms for the items they were selling in surgery.

This involved sales team members looking up each part’s price manually and filling each form. They would then take pictures relevant to the sale and have to transfer those images back to the main office.

Once the form was signed it and the images were faxed back to Lanx. These forms were then manually typed into their SAP database.

The user syncs all their data to the iPad so they can create the sales orders offline and sync back to the main system when their devices have internet access.

These orders go back to the FileMaker server which uses an ESS connection to sync back to the SQL database for SAP to create the sales orders in their main system.

FileMaker gives SAP the sales order data and their SAP system translates that data into actual orders. So rather than build an iOS app as a front end for SAP, FileMaker Go connected to FileMaker server collect the data and feed their back-end.


The biggest upside for Lanx is  that orders get done faster and more accurately than before.

The users love the fact that they do not have to look up prices and can easily have access to their order history and that they can work within a system via their devices.