Rockwell Automation Turns to iSolutions for Tool Database

Rockwell Automation’s Returns Center in Champaign, IL is the midwest hub for all products that customers need to return to Rockwell for a multitude of reasons. “Processing” returns used to be a process where a processor would need to manually input the return number(s) and tracking number(s) for every single return that is processed by the return center into an Excel Spreadsheet that was slow and could only be updated by one person at a time.